Maxwell Systems offers a complete range of services to help you maximize the value of your technology investment. Many professionals at Maxwell Systems have experience in your particular line of business, and they understand how to improve your processes and profitability through Maxwell Systems' business management software solutions. We are dedicated and focused on meeting the service needs of our customers through trained Customer Support representatives, expert Professional Services consultants, and valuable Educational Services.

• Customer Support - Help Desk Support at Maxwell Systems can be reached online through the Customer Zone or by phone with convenient hours. Our Customer Care team is committed to providing answers when you need them.
• Professional Services - From conversion to implementation to high-level consulting, Maxwell Systems consultants help customers maximize use of their solution.
• Educational Services - Ongoing training, which includes seminars, Web-based training, and instructor-led training, help ensure each customer's success.

Customer Support
Maxwell Systems provides ongoing customer support to address any type of system questions. Understanding the importance of reliability and effective communication, Maxwell Systems' Customer Support is comprised of two components:

• Online support 24 hours a day, seven days a week.
• Phone support with convenient hours for all time zones. Offering this level of service ensures that customers are maximizing their technology investment through the lifetime of their solution.

Professional Services
Maxwell Systems helps customers use their software solution to its fullest potential and apply the technology to their specific business needs. During the implementation process, Maxwell Systems Consultants carefully tailor the approach to each customer. A proven implementation methodology, which is designed to reduce the time to benefit and mitigate the overall project risk, helps ensure each customer's success. Ongoing consulting services - whether on-site or on-line - are also available. These services provide customers with additional insight for using their software solution based on their unique business needs.

Educational Services
Whether it's brushing up on the basics or learning an advanced process, Maxwell Systems provides ongoing educational services to help customers increase knowledge of their business management software solution. Options include instructor-led classroom training, instructor-led online classes, and seminars.